Hi, I'm Lotus. Yes, that's my real name.
I’ve been crafting engaging customer experiences throughout my career — from helping organizations create and refine their brand stories to designing new products. Working at the intersection of technology, communication, and design, my experience has included multichannel marketing campaigns, user experience design, concepting new fintech products, communicating the value of spay and neuter, and rethinking the personal banking experience, to name a few. A human-centered design approach and constant learning have enabled me to work across a wide range of projects and challenges. A few classes in improv comedy have also been helpful.
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